Retail Reflections

Author Archives: Andrew Busby

I’ve already had many meetings at Shoptalk but there’s one which I wanted to share before getting into today’s roundup.…

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Shoptalk hadn’t even begun before I think I might have found my killer technology use case for this year’s conference.…

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Retail is full of them, in fact if you’re in the industry you can’t get away from them; sales per…

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I imagine that in your household, Christmas preparations are gathering pace, the tree may already be up, lights shining brightly…

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An awful lot of retail column inches are consumed with discussing the customer experience, whether it be the good, the…

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Because I have the pleasure of working for an enlightened, forward-thinking organisation, I am writing this not from the office…

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When I sat down to write this quarterly review, I found myself struggling to find anything positive to report, and…

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Service, who needs it? Well, if you’re Novak Djokovich or Rafa Nadal, it’s fairly fundamental to your job, However, it…

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Sixteen hour days, a constant round of interviews and content creation could only mean one thing; Shoptalk Europe 2022 was…

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Inflation, rising costs, energy prices, the cost-of-living crisis global supply chain issues, food shortages and the war in Ukraine. Just…

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