Author Archives: Andrew Busby

This week I had the pleasure of chairing the stage at RetailEXPO 2019, held once again at London’s Olympia. The list…

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We might not always associate humanity with artificial intelligence (AI) however, Retail Week Live managed to combine this somewhat paradoxical concept…

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With SciVisum and Mobify Think about this for a moment; do you consider yourself to be a patient, tolerant person?…

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Fulfillment just got a whole lot easier thanks to the launch of a new all-in-one service for small and medium-sized…

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First published in UPS Longitudes On the day that UPS launches its new eFullfillment service, and two months into the new year…

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Optimism is a moral choice – those aren’t my words but the words of Chelsea Clinton speaking at IBM Think…

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NRF 2019 once again took place at the Jacob K Javits Convention Centre in New York and again it was a…

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Some people like to count it, whilst others like to hoard it and some (rather irritatingly) like to jangle it.…

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I was buying my wife a birthday gift just the other day, the conventional way – walking into a store…

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Why having a secure online payment method drives loyalty and helps deliver great customer experience Customer experience, customer journey, engagement, loyalty,…

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